Excellent service from John the shop foreman. Went to great lengths to ensure my car was properly serviced. Being a former mechanic, that's saying a lot. The service center ladies were very helpful. Lorena in particular ensured all my vehicle transportation needs were met. Outstanding!
Best service ever. Very happy with my 2 mazda 3s
Jose R is great, ask for him when you stop by.
Aw Rachel is so sweet ^-^ They work quickly and efficiently. Thanks Mazda!!
ISSUE- Brought my 2013 Mazdaspeed 3 in for a factory recall/ warranty extension; the top portion of the dash board was separating from the climate control/ audio screen.CUSTOMER SERVICE- Came is last minute on a Saturday morning. Rachel, who knew what she was talking about, and didn’t give me the “your car needs a bunch of unnecessary bs!”) and the service department staff were great!. Luckily for me they had a new dashboard in stock, and within 20 minutes of checking me in the technician was disassembling my interior; started at 8:30, finished by 10:27am.WORKMANSHIP- Will write a follow up review with their actual work; any lose panels, screws, noises, etc. after my drive back from Los Angeles. I’ve been here 3 times for maintenance and services with no issues. I recommend coming to this Mazda dealer on the West Side instead of the other one.
Knowledge, professional, helpful, gracious, insightful, and dedicated to excellence. Great experience - Its the only dealership I would recommend to family and friends. We appreciate the FUN car buying experience. Yes, it was actually fun.
Rudolph body shop I giving Kate a face lift and so far very positive results. Thank you victor for the up dates.
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